By using our Online Results Request + Others, you are agreeing to be bound by the following terms and conditions.
1. Results will be released from online requests upon the Doctor's discretion. If results cannot be released online, the patient is required to make an appointment to see the Doctor to get the results in person. If the online result request is accepted, only the results will be disclosed. If the patient wants to discuss the results, they will need to make an appointment to see the doctor. It is the patient's responsibility to make arrangements to see a doctor for their ongoing health care requirements.
2. Please be advised, Hyde Park Medical Centre and its doctors do not have the right to release specialist reports, third party paperwork and hospital documentation without written consent from the writer.
3. The fee for all requests is $30.00 through PayPal or Visa/Master Card. Obtaining an approved Online Results involves multiple clinical and administrative steps therefore NO REFUND will be made for declined requests.
4. Online result requests + Others are directed to and reviewed by the requesting doctor when they are next consulting in the centre. Delays in request completion may occur when the Doctor is unavailable or is on leave, or the centre is closed. If in the case that the patient requires the result urgently, the patient should NOT submit an online result request and should contact the centre directly to make an appointment with the next available doctor.
5. By submitting this request, the patient understands that fax, email and digital correspondence is not encrypted and is not secure. The patient agrees to the release of Hyde Park Medical Centre from any liabilities associated with any breach or loss of your medical records released via electronic platforms.
6. Patients should also be aware that no refund will be given if requests are cancelled, declined, or lost, or if they have made an error or changed their mind.